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Last Updated: 2023-11-13

1. Introduction

Welcome to DromoTrip.com. We are committed to protecting your personal data and respecting your privacy. This policy outlines how we collect, use, store, and protect your information.

2. Information We Collect

We may collect the following types of information:

  • Personal identification information (Name, email address, phone number, etc.)
  • Travel preferences and itinerary details
  • Payment and billing information
  • Information provided through customer support interactions
  • Usage data and website analytics

3. How We Use Your Information

Your data is used for the following purposes:

  • To provide and improve our AI trip planning services
  • To personalize your user experience
  • For customer support and communication
  • To process transactions
  • For marketing and promotional efforts, if you’ve opted in
  • To comply with legal requirements

4. Data Sharing and Disclosure

We do not sell or rent your personal data. Information may be shared with:

  • Third-party service providers for operational purposes
  • Legal authorities when required by law
  • In the event of a merger or acquisition

5. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

6. Your Data Rights

You have the right to:

  • Access, update, or delete the information we have on you
  • Opt out of marketing communications
  • Withdraw consent for data processing, where applicable

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

8. Changes to This Privacy Policy

We may update this policy periodically. The latest version will be posted on this page.

9. Filing a Complaint with Data Protection Authorities

If Users believe their rights under data protection laws have been violated, they can lodge a complaint with the supervisory authority in their country of residence. For example, in Europe, Data Protection Authorities are independent bodies tasked with overseeing the enforcement of data protection laws. They have investigative and corrective powers, offer expert data protection advice, and handle complaints concerning breaches of the General Data Protection Regulation (GDPR) and applicable national laws. Each EU Member State has its own Data Protection Authority. Typically, the primary contact point for data protection inquiries is the Data Protection Authority in the EU Member State where the User or Company is located. To find the appropriate authority, Users or Companies can visit this link: http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm.

9. Contact Us

For any questions or concerns about this privacy policy, please contact us at hello@dromotrip.com.